What did iGROW do for Abacus Travel Systems?

A travel technology company profiled its entire workforce to identify who could lead its move into new products, then developed them.

What was the result of the Abacus Travel Systems project?

Company-wide strengths profiling. This engagement is described by scope rather than a measured outcome, because the client letter did not state one.

What type of consulting engagement was this?

Strengths-based people development, delivered over 12 months for a company in Travel technology.

Strengths-based people development

Finding the leaders already inside the company

What this shows Company-wide strengths profiling

Sector: Travel technology
Duration: 12 months
Verified by: Cheong Sui Hunn, General Manager

A travel technology company needed to move into new products and did not know which of its own people could lead that. So it profiled all of them.

The engagement

Abacus Travel Systems worked in global distribution for the travel industry, a sector under sustained technological pressure. The company needed to identify personality and strengths across the business to reach peak performance, and specifically to find the leaders it already employed but had not identified.

We profiled the company, ran individual consultations on the results, and built skills workshops on top. The premise was that the capability was already inside the business and the problem was visibility, not supply.

What the client said

"Our company have managed to achieve our KPI in adopting and selling new technology and solutions such as integrated travel management solutions etc through the profiling and training workshops."

"The profiling program enabled us to identify the leaders and develop them to drive our projects. We are able to build a more cohesive strength based team to support our sales and operation needs."

Signed by Cheong Sui Hunn, General Manager.

What this one demonstrates

The client connects the people work directly to a commercial outcome, in their own words: KPIs met on adopting and selling new technology. They did not quantify it and we will not do it for them, but the causal claim is theirs, not ours.

It also demonstrates the argument we still make. Most companies going through a transition hire for capability they already have. Profiling before recruiting is cheaper, faster, and considerably better for the people who were already there and were overlooked.