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Resilience Training for Managers: What the Evidence Actually Shows

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Key Takeaways

Evidence shows that resilience training for managers is a crucial component of a broader strategy to improve workplace mental well-being, contributing to reduced economic costs and a more supportive work environment.

In Detail

SGD 15.7 billion(BMC Psychiatry) US$1 trillion(World Health Organization) 81.6%(BMC Psychiatry)

The economic impact of poor mental health in the workplace is substantial, with depression and anxiety costing the global economy an estimated US$1 trillion each year in lost productivity, according to the World Health Organization. This global trend is mirrored in specific regions, as evidenced by a study published in BMC Psychiatry, which found that poor employee mental health costs Singapore employers an estimated SGD 15.7 billion annually. A significant portion of this, 81.6% or SGD 12.8 billion, is attributed to presenteeism, where employees are at work but not fully productive due to mental health challenges.

Recognizing this pressing issue, the World Economic Forum identifies workforce mental health and well-being as an urgent priority for businesses, especially in the wake of increased anxiety, stress, isolation, and difficulties achieving work-life balance. The Singapore Ministry of Manpower’s Tripartite Advisory on Mental Well-being at Workplaces further reinforces this by recommending that employers consider implementing strategies to prevent work stress and build more supportive and inclusive workplaces.

Across APAC, these findings underscore the critical need for proactive measures to support employee mental well-being, with managers playing a pivotal role.

The Economic Imperative for Mental Well-being

The financial burden of neglecting mental health in the workplace is staggering. The World Health Organization’s data on global productivity losses due to depression and anxiety highlights a universal challenge. Locally, the BMC Psychiatry study provides a granular view of this impact in Singapore, detailing how presenteeism, absenteeism, and healthcare costs contribute to a significant economic drain. This data makes a compelling case for investing in mental health initiatives, not just as a matter of employee welfare, but as a strategic business imperative to protect productivity and profitability.

Managers as Frontline Mental Health Supporters

Managers are often the first point of contact for employees experiencing work-related stress or mental health challenges. Equipping them with resilience training and mental health literacy is crucial. The Singapore Ministry of Manpower’s advisory, which suggests recommendations at the Organisation, Team/Department, and Individual employee levels, implicitly supports the role of managers in fostering a supportive environment. By enhancing managers’ resilience, they are better positioned to navigate their own stressors and model healthy coping mechanisms, while also being more attuned to the needs of their teams. This proactive approach can help mitigate the factors contributing to presenteeism and absenteeism, which are major drivers of the economic costs identified by BMC Psychiatry.

Building a Supportive Workplace Culture

Resilience training for managers extends beyond individual coping strategies; it contributes to shaping a broader organizational culture that prioritizes mental well-being. When managers are trained to understand and support mental health, they can implement practices that reduce work stress and promote inclusivity, aligning with the recommendations from the Singapore Ministry of Manpower. This includes fostering open communication, recognizing signs of distress, and directing employees to appropriate resources. Such a culture, championed by resilient leaders, is essential for addressing the increased anxiety and stress identified by the World Economic Forum, ultimately leading to a more engaged and productive workforce.

Putting This Into Practice

Knowing the issue is one thing; acting on it is another. iGROW’s AD.AP.T. framework gives teams a practical, repeatable way to put this into practice.

Putting this into practice
iGROW's AD.AP.T. framework
A practical way to apply this with your team.
AD
ADdress negativity, **AP**praise beliefs, **T**ake optimistic strides.
AD.AP.T. is part of iGROW's PowerWorkshop programmes. Talk to us about running it for your company.

Key Questions Answered

Why is resilience training for managers important now?

The World Economic Forum identifies workforce mental health as an urgent priority due to increased anxiety, stress, isolation, and work-life balance difficulties, making manager resilience crucial for supporting teams through these challenges.

What are the economic costs of poor mental health in the workplace?

Poor employee mental health costs Singapore employers an estimated SGD 15.7 billion annually, with presenteeism accounting for 81.6% of this, while globally, depression and anxiety cost US$1 trillion each year in lost productivity.

How does presenteeism contribute to these costs?

In Singapore, presenteeism accounts for SGD 12.8 billion, or 81.6%, of the total costs associated with poor employee mental health, indicating that employees are at work but not fully productive due to their mental state.

What guidance does the Singapore government offer on workplace mental well-being?

The Singapore Ministry of Manpower’s Tripartite Advisory recommends that employers consider implementing strategies to prevent work stress and build supportive workplaces, offering guidance for implementation at organizational, team, and individual levels.

How can managers impact employee mental health?

Managers, equipped with resilience training, can create more supportive and inclusive team environments, recognize signs of distress, and help mitigate work stress, thereby contributing to overall employee well-being and productivity.

What is the global perspective on workplace mental health?

The World Health Organization estimates that depression and anxiety lead to US$1 trillion in lost productivity globally each year, underscoring the universal importance of addressing mental health in the workplace.

Sources

  1. Tripartite advisory on mental health and well-being at workplaces, Tripartite Advisory on Mental Well-being at Workplaces
  2. World Health Organization, Mental health at work
  3. World Economic Forum, 6 global employers on how to improve workplace mental health
  4. S. H. L. Tan et al., Prevalence and economic burden of depression and anxiety symptoms among Singaporean adults: results from a 2022 web panel, BMC Psychiatry (2023)